How do I change my salary with b-sharpe?

To make the most of this very convenient service, you need to communicate clearly with us and with your employer, and follow these few recommendations:

1. Please let us know when your employer transfers your salary to b-sharpe

There are a few requirements for employers to transfer salaries directly to b-sharpe. As b-sharpe provides a non-personalised IBAN, it is essential that the employer includes your surname, first name and customer ID in the transfer reference.

Without this information, we have no way of knowing who the salary sent to us by your employer is intended for. It is therefore important to let us know, either when you open the account or at a later date, that you wish to use this method, so that we can guide you through the process with your employer.

2. Please ensure that your employer includes your surname, first name and customer ID in the transfer reference

Some employers may not be able to transfer the salary to an account that is not in the employee’s name. Others may not be able to include the information required by b-sharpe (surname, first name and customer ID) in the transfer reference. In this case, it is important to know this in advance so that you can find an alternative solution (such as opening a bank account in Switzerland). To this end, b-sharpe can, at your request, issue a document for you to give to your employer or future employer.

3. Please provide us with as much information as possible before the salary transfer

Is your employer about to pay your salary in CHF into your b-sharpe account? Let us know! The more specific information we have, the better we can link the paid salary to your employer. The information we need is: your employer’s name, the exact amount paid, and the date the salary was paid.

4. When you register with b-sharpe, please state the name of your employer

If your employer transfers money to our account on your behalf without specifying your first and last name, we may be able to link the payment to you if you provide your employer’s name. In this case, we will be able to contact you if money is received from your employer without a specific reference to the recipient.

In conclusion

Our customers who have their wages paid directly into b-sharpe don’t always understand why the money is taking so long to arrive. This is usually because the employer hasn’t provided the employee’s full name, and b-sharpe has no way of knowing it.

As you can see, it’s in everyone’s interest that the recipient of the funds is identified accurately and as quickly as possible. If this isn’t possible – either because your employer is unable to do so, or because we can’t get enough information from you – then we’ll have to return the money to your employer… That would be a shame, wouldn’t it?