How do I change my salary with b-sharpe?
- 1. Let us know when your employer transfers your salary to b-sharpe
- 2. Make sure your employer is able to include your surname, first name and customer ID in the transfer reference
- 3. Give us as much information as possible before the salary transfer
- 4. When you register with b-sharpe, provide the name of your employer
- In conclusion
Individuals can, if they wish, obtain a CHF IBAN and have their employer transfer their salary directly to -b-sharpe at no extra cost. This also allows them to make significant savings on currency exchange fees, whilst saving time.
• To receive your salary via b-sharpe, your employer must include your name and client ID in the transfer reference, since b-sharpe's IBAN isn't personalised.
• It's important to check in advance that your employer can provide this information, to avoid delays in matching the payment.
• Providing your employer's name when signing up lets b-sharpe match a salary received without an explicit recipient reference.
- 1. Let us know when your employer transfers your salary to b-sharpe
- 2. Make sure your employer is able to include your surname, first name and customer ID in the transfer reference
- 3. Give us as much information as possible before the salary transfer
- 4. When you register with b-sharpe, provide the name of your employer
- In conclusion
To make the most of this very convenient service, it is essential to communicate well with us, communicate well with your employer, and follow these few recommendations:
1. Let us know when your employer transfers your salary to b-sharpe
Salary transfers made directly from the employer to b-sharpe come with a few requirements. As b-sharpe provides a non-personalised IBAN, it is essential that the employer includes your surname, first name and customer ID in the transfer reference.
Without this, we have no way of knowing who the salary sent by the employer is intended for. It is therefore important to tell us, whether when opening your account or later, that you wish to use this method, so that we can guide you through the process with your employer.
2. Make sure your employer is able to include your surname, first name and customer ID in the transfer reference
Some employers are sometimes unable to transfer the salary to an account that is not in the employee’s name. Others will not be able to include the information required by b-sharpe (surname, first name and customer ID) in the transfer reference. In this case, it is important to know this in advance so that you can find an alternative solution (opening an account with a bank in Switzerland, for example). For this purpose, b-sharpe can issue, at your request, a document for you to give to your employer or future employer.
3. Give us as much information as possible before the salary transfer
Is your employer about to pay your salary in CHF into your b-sharpe account? Let us know! The more precise information we have, the better we can link the salary paid to your employer. The information that matters to us is: your employer’s name, the exact amount paid, and the date the salary was paid.
4. When you register with b-sharpe, provide the name of your employer
If your employer transfers money to our account on your behalf without mentioning your surname and first name, we have a chance of matching the salary paid to you if you have mentioned your employer’s name. In this case, we will be able to contact you if money comes in from your employer without a specific mention of the recipient.
In conclusion
Our customers who have their salary paid directly into b-sharpe don’t always understand why the money takes so long to arrive. This is usually because the employer hasn’t provided the employee’s surname and first name, and b-sharpe has no way of knowing it.
As you will have understood, it is in everyone’s interest for the recipient of the funds to be identified accurately and as quickly as possible. If this is not possible, either because your employer is unable to do so or because we are unable to obtain sufficient information from you, we will have to return the money to your employer… That would be a shame, wouldn’t it?
